Privacy Policy

DOCUMENT CONTROL

Document Number: QM105 | Version: v02 | Last Updated: 11/09/26

INTRODUCTION

Uniexpress Limited (“Uniexpress”, “we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy describes how Uniexpress collects, uses, and protects your personal data when you:
• Visit our website
• Contact us directly
• Submit enquiries or requests
• Apply for a role with us

Please read this Policy carefully to understand how we handle your personal data.

This Policy should be read alongside:
• Our Terms & Conditions of Use
• Our Cookie Policy

IMPORTANT INFORMATION AND WHO WE ARE

Controller
Uniexpress Limited is the data controller responsible for your personal data.

Uniexpress Limited
Registered in England and Wales
Company Number: 02002472
Registered Office: Navigation Point, 30 North Street, Bradford BD1 4EW, United Kingdom

Contact Details
If you have any questions about this Privacy Policy or your personal data, please contact us:
Email: data.protection@uniexpress.co.uk
Telephone: 01274 741800

Your Right to Complain
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO).

We would, however, appreciate the opportunity to resolve your concerns first.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
We will publish any updates on this page. Please check back regularly to ensure you are aware of any updates.

Third-Party Links
Our website may contain links to third-party websites.
We do not control these websites and are not responsible for their privacy policies. We recommend you review the privacy notices of any sites you visit.

THE DATA WE COLLECT ABOUT YOU

Personal data means any information that identifies an individual.

We may collect, use, store, and transfer the following types of personal data:
Personal Data You Provide
• Name
• Address
• Email address
• Telephone number
• Enquiry details

We collect this information when you:
• Complete contact forms
• Request information or services
• Correspond with us

Data We Collect Automatically
When you use our website, we may collect:
• Technical data (IP address, browser type, device information)
• Usage data (how you interact with our website)

We collect this information using cookies, analytics tools and security technologies such as Google reCAPTCHA.

👉 Please see our Cookie Policy for further details. 

Aggregated Data
We may use aggregated data (such as statistics or usage patterns) to improve our website and services. This data does not directly identify you.

HOW WE COLLECT YOUR DATA

We collect data through the following methods:

Direct Interactions
You may provide data by:
• Filling in forms
• Contacting us via phone or email
• Requesting services

Automated Technologies
We collect data automatically when you interact with our website, including through cookies, Google Analytics and security technologies such as Google reCAPTCHA.

Google reCAPTCHA
Our website uses Google reCAPTCHA v3 to help protect our online forms from spam, fraud and automated abuse.

reCAPTCHA operates in the background and analyses how visitors interact with the website to assess whether an interaction is likely to have been made by a person or an automated system. As part of this process, Google may collect and process information including your IP address, browser and device information, mouse movements, keystrokes, time spent on the website and other interaction data.

We use reCAPTCHA because we have a legitimate interest in protecting our website, systems and online forms from misuse and maintaining the security and reliability of our services.

Information collected through reCAPTCHA is processed by Google in accordance with its Privacy Policy and Terms of Service. Information may be processed outside the United Kingdom. Where personal data is transferred internationally, appropriate safeguards will apply in accordance with applicable data protection law.

HOW WE USE YOUR PERSONAL DATA

We use your personal only as permitted by law. This includes processing necessary for our legitimate interests, compliance with legal obligations, or where you have provided consent.

We may use your data to:

  • Respond to enquiries and provide services
  • Improve our website and user experience
  • Manage our relationship with you
  • Send service-related communications
  • Send marketing communications (where permitted)
  • Protect our website, systems and online forms from spam, fraud and automated abuse.

Marketing
We may use your contact details to provide information about services similar to those you have requested or enquired about.
You may unsubscribe from marketing communications at any time.
We will not sell or share your data with third parties for marketing purposes.

Cookies
Our website uses cookies to:
• Ensure functionality
• Analyse usage (via Google Analytics)
• Improve performance

You can manage your cookie preferences using our cookie consent tool.
For full details, please see our Cookie Policy.

Job Applicants
If you apply for a role with us, we will process your personal data to manage the recruitment process. This includes:
• Assessing your application
• Contacting you about roles
• Monitoring recruitment processes

We may retain unsuccessful applicant data for up to 6 months.

Disclosure of Your Personal Data

We may share your personal data:
• Where required by law
• To enforce our terms
• In connection with business transfers

We do not sell your personal data.

International Transfers
Your personal data may be processed within the UK or EEA.
If we transfer data outside these areas we will ensure appropriate safeguards are in place.

Data Security
We implement appropriate technical and organisational measures to protect your data.
However, no system is completely secure, and we cannot guarantee absolute security.

Data Retention
We retain personal data only as long as necessary.
We generally retain customer data for up to 6 years for legal and regulatory purposes.

YOUR LEGAL RIGHTS

You have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion
• Object to processing
• Restrict processing
• Request data portability
• Withdraw consent

To exercise your rights, please contact us.

CONTACT

Uniexpress Limited
Registered in England and Wales
Company Number: 02002472
Registered Office: Navigation Point, 30 North Street, Bradford BD1 4EW, United Kingdom
Contact: 01274 741800
Email: data.protection@uniexpress.co.uk
For data protection enquiries or to exercise your legal rights, please contact us using the details above.